Testimonials

I sold my house through Tori. Tori came in at a time when a lot of the home improvements were already done. We almost thought we were done with those and the house was almost ready to put on the market. Tori did not hesitate to provide the honest feedback.She made excellent suggestions on the further improvements which none of us cared to do before.
Those suggestions made remarkable difference to the final sale of the property.She got her team of contractors , scheduled the work and got it done on time , within a reasonable budget and good quality contractors. She got all this done , with very little engagement from my side.I was very pleased with the marketing material she produced and the effort she put in.She provided right advice as and when needed and I was very pleased to follow her advice.In the end house was sold in 8 days and well above the asking price.
I highly appreciate her honest work ethic,knowledge of the process and can trust her to get the job done right. Her light and jovial conversation style made the project even more fun.
I highly recommend her to anybody who wants to sell or buy a house.

Tori did an excellent job recommending worthwhile improvements to the house prior to sale, and managing contractors to get them done in time, at a reasonable cost and good quality. She is very familiar with the Mountain View area, knows many houses and people in Old Mounatin View. Her marketing was professional and she attended to the open house days herself. She was always prompt in forwarding relevant information and in replying, and made herself available almost around the clock. While initial offers did not turn out to be solid, she continued a steady effort and in the end we got two good offers and sold above list price in a still strong market. I would choose her again, and can highly recommend her.

Tori's great skill is in seeing how to present a property to capture the interest of realtors and clients both. It is more than staging. It is a matter of total presentation plus a hard-headed sense of offering price.I was selling into a rapidly declining market. Tori attracted an astonishingly large professional network to her realtor open house; and they, in turn, brought clients to the property.We opened my condo on Saturday and Sunday and by the following Wednesday had five offers. We selected a buyer and the closing proceeded without difficulty. I remain very grateful.

Tori did a great job when I sold my home and purchased another one in Mountain View. She handled both sides of the transaction. It went very well for a somewhat complicated deal. She made it happen.

I loved working with Tori. She knows the Mountain View area really well, especially the dynamics of buying in Old Mountain View and other local areas. She was extremely responsive, available, and proactive during our interactions. She helped me close a purchase before the end of the year and during the holidays. She gave me important reminders about how to set up my termite tenting and utilities and went out of her way to help me. Buying a house is stressful, it's great to work with someone who is a complete professional, and who is fun to work with.

Tori has handled seven real estate transactions for me over 18 years time from 1992 - 2010, representing me both as a buyer and as a seller. I wouldn't dream of using anyone else. When I was a buyer, she negotiated a seemingly impossible gap between the seller and myself and made the deal happen for me.When I was a seller, the improvements Tori suggested and her team of trusted contractors who did the work, transformed my properties and paid for themselves many times over. As a negotiator, she is second to none. She can turn a tiny nibble into a bite and then into a sale. While other properties in the neighborhood languished on the market, homes she improved and marketed for me sold immediately and in every case, sold for over the asking prices of the comparable homes that were all around mine. She loves her work and it shines in everything she does. I trust her completely and cannot recommend her any more highly.

I can't say enough about Tori. We decided to pick Tori as our new real estate agent to help us sell our old home and purchase the current home based on her marketing materials that we received in our old neighborhood throughout the years. Her extensive experience and connections made our move hassle free. I do not believe that we would own our current home (that we love) without Tori. Here is why: 1) Probably the most worrying aspect for us was how to go through the home sale/purchase process with our two small children (3yr and 5yr old). Both, my wife and I are working parents with stressful jobs. We have no help from family (both of our families are out-of-state). It was of utmost importance for us that we sell our house quickly. Keeping the house in pristine condition while on the market with two small children was one of the most stressful jobs (next to $$) in the whole process. At the end, we sold our house in less than a week. On a Thursday, after the first Open House weekend, we signed the contract with the buyer. This was priceless. 2) We sold our house for a good chunk over the asking price. I contribute this to Tori's extraordinary marketing skills. She produced an amazing collection of a high quality marketing material (on-line, printed, even local news paper). This attracted big crowds of people to the Open House. She also perfectly judged the timing on when to put the house on the market. Finally, her suggestions as to what to do in order to make our house more appealing definitely changed my (male) perspective on how things should be handled during the sale/purchase of the home. 3) We closed the sale of our former home and the purchase of our new home within a day. This goes along the line of keeping the stress at minimum with two small children. We moved straight from our old home to our new home without having to take an intermediate step of renting an apartment (saving $$ and time while minimizing stress) during the process. 4) The simultaneous closing of both transactions (sell/buy) was not a coincidence. Tori tirelessly worked on negotiating the timing and pricing with the seller weeks before we even put our house on the market. At the end all lined-up perfectly, thanks to Tori. 5) Through her connections and organizing skills, Tori laid down the whole plan for us, from internal tasks that we had to do (rent portable storage to de-cluter our house, etc.) to external task performed through her connections. Those include: fixing section 1 items, deep cleaning of the house, staging the house, manicuring landscape, etc. We had multiple quotes at hand for each type of work. The only thing we had to do is to pick one, the rest was handled by Tori (including the scheduling). 6) Tori did not put pressure on us at any moment to cross over the purchase price bound that we set in the beginning. From my past experience, it was quite common that one ends up buying a new home for more than it had planned. This was not the case here. 7) Tori was flexible as to who will handle the financing part of the deal. One can opt to go with her recommendation (financial personnel associated with Alain Pinel) or to use personal brokers. We happened to have our own mortgage broker that we knew from the past and we used him. 8) We meet with Tori multiple times during the home sale/purchase process. Most of the transactions (signatures, paperwork, etc) were handled electronically because we preferred this way. Tori was open whether we want to handle transactions electronically or whether we want to meet with her in person. She was always available to meet/talk to us. Tori guided us with confidence through the whole process. She knows when it is important to push for certain things and when it would be more beneficial to relax. Through this fine balancing act along with years of experience in real estate field Tori made this client VERY happy. Tori has great personality and it was truly a privilege to get to know her personally while working with her. Kris

Let me explain the awesomeness that Tori brings to real estate, from someone who's bought both a house she sold and a house she helped us buy.

First, Tori was the selling agent for our first house. That entire transaction was smooth and easy. Not only was the house beautifully presented, but Tori was totally warm and professional. She made us feel comfortable looking through the house, and helped get us everything we needed.

Fast-forward to today: we just got the keys to a different house. Tori was our buying agent. How to say this? Without Tori, we wouldn't have succeeded in getting the house. She made sure everything went right, by staying absolutely on top of everything. Various other parties involved provided us with a mountain of challenges, and through it all, Tori never missed a detail, never let anything slip by, and gave us excellent advice. She was cheerful and professional and went out of her way to help us.

To put it another way, we were offered a $9000 break to go with another realtor. Tori's work was worth way more.

By the way, here's my previous review for Tori, back before we knew the breadth of the awesomeness:
"Tori knows real estate inside and out. She's easy to work with, and absolutely straightforward about the qualities of a house. She is always a pleasure to talk with. Furthermore, over the many years since we bought our house, she's continued to help us out with recommendations and resources."

Tori helped our family buy a multi-unit property in 2008 and a single-family home this past winter. From what I have heard, it is rare to find an agent who can skillfully deal with the intricacies of both investment and residential property purchases. Tori is a master at both. Her knowledge, experience, and attention to detail are unsurpassed. Her coordination of all of the many aspects of a home purchase is amazing. And to top it off, she is so fun to work with, possessing a wonderful sense of humor and tremendous optimism. She is a resource for the long haul - always available for a referral or question. While we have only purchased property in the bay area thus far, we look forward to working with Tori again for both the selling and buying of property. She is truly the best - the consummate real estate agent!